Privacy Policy

Our Commitment to Your Privacy

At TurfVista Rialto Artificial Grass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or use our services.

Information We Collect

Information You Give Us

When you contact us for a quote or information, we collect:

• Your name
• Phone number
• Email address
• Property address
• Details about your project or service needs

Information We Collect Automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and perform installation services
• Send you important updates about your project
• Improve our website and services
• Process payments and maintain business records
• Send you promotional materials (only if you opt in)

We'll never use your information for purposes you haven't agreed to, and we'll always give you the option to opt out of marketing communications.

How We Share Your Information

We don't sell your personal information to anyone. We may share your information only in these situations:

• Service Providers: We work with trusted companies that help us run our business, like payment processors and scheduling tools. These companies are required to keep your information confidential.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred to the new owners.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Keep in mind that disabling cookies may affect some features of our website.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Using secure servers and encryption for sensitive data
• Limiting access to personal information to employees who need it
• Regularly reviewing our security practices
• Training our staff on privacy and data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we can't guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Know how we use and share your information

To exercise these rights, simply contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 18. We don't knowingly collect personal information from children. If you believe we've accidentally collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to other websites. We're not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies before providing any personal information.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (though we don't sell personal information).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we'll post the updated policy on this page and change the "Last Updated" date above.

We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:

• Phone: (909) 546-5719
• Email: contact@rialtoturfs.com
• Address: 118 S Olive Ave, Rialto, CA 92376

We'll do our best to address your concerns and answer your questions promptly.